Privacy policy

The controller of personal data collected on the tsinvest.pl website is TS Invest-Tesoro Sp. z o.o., headquartered at ul. Szkolna 24, 81-198 Suchy Dwór, entered in the National Court Register under KRS number 0000247639, NIP 2040000734, REGON 220142758 (hereinafter: “we”).

Contact regarding personal data: info@tsinvest.pl, tel. +48 782 200 200, mailing address: ul. Szkolna 24, 81-198 Suchy Dwór.

Inquiries and appointments. When you submit a contact form, schedule an appointment with an advisor, or ask about a specific property, we process the data you provide: name and surname, phone number, email address, and the information contained in your message. We do this to respond, schedule a presentation, and prepare an offer—that is, to take action at your request before a potential agreement is concluded (Art. 6(1)(b) GDPR), and in the case of general inquiries—on the basis of our legitimate interest in responding to your message (Art. 6(1)(f) GDPR). We may also process data to establish, exercise, or defend legal claims (Art. 6(1)(f) GDPR).

Notifications about new properties. If you provide your contact details to receive information about the launch of new phases, we send such information based on your consent (Art. 6(1)(a) GDPR). Consent to receive commercial information applies to a specific communication channel selected by you (email, SMS, or telephone—Art. 398 of the Electronic Communications Law), and you may withdraw it at any time. You will be informed of this by a relevant link in the email, or for other channels, by writing to info@tsinvest.pl.

Retention period. We retain the data you provide through our website for 24 months from the last contact, but no longer than the limitation periods for claims. If an agreement is concluded, we retain the data related to it for the periods required by law (including tax and accounting regulations). We provide separate information on the principles of data processing at the agreement stage when the agreement is concluded.

Website analytics. The Google Analytics statistical tool is activated only after you give your consent via the cookie banner (Art. 6(1)(a) GDPR). Regardless of your consent, the server records the technical logs described below.

Server logs. The server records technical data about requests (including IP address, time, and browser)—we need this for the security and diagnostics of the website (Art. 6(1)(f) GDPR). This is a technical record, not marketing statistics. Logs are automatically deleted after no more than 90 days.

Marketing. With your consent, advertising tools (Meta pixel, Google Ads tags) measure the effectiveness of our campaigns and may be used to tailor advertisements, including creating audience groups and reaching you again with ads (remarketing). Without your consent, these tools are not activated.

Loan installment calculator. The calculator available on the website is provided by Lendi Sp. z o.o., KRS 0000641775 (hereinafter “Lendi”). Using the Lendi calculator is your decision, and the calculator loads only after you click it—only then is technical data about your browser (including your IP address) sent to Lendi. We do not process the data you enter into the calculator; Lendi processes it as a separate data controller in accordance with its own privacy policy available in the calculator, about which Lendi will inform you.

Providing your data and giving consent is voluntary, provided that: contact details in the form are required to take action at your request before an agreement is concluded—without them, we will not respond or schedule an appointment. Consent to analytics and marketing is entirely optional—the website works just as well without it.

Inquiries submitted via forms are sent to our sales management system and to our advisors, who will contact you.

Data processors acting on our behalf:

• Voxcommerce — the sales management system (CRM) used by our advisors,
• SWISS ROTORS Sp. z o.o. — technical maintenance and development of the website,
• Vercel — website hosting (servers for our website: Frankfurt region, European Union).

Tool providers that also process data for their own purposes (only with your consent): Google (analytics and advertising) and Meta (campaign measurement and optimization). Lendi processes the data entered in the calculator as a separate data controller (see above).

The service is hosted on servers in the European Union (Frankfurt). However, some of our providers belong to groups based in the USA (Google, Meta, Vercel), and data may be transferred to the USA, for example, as part of the group's infrastructure or for service access. Such transfers are made to entities covered by the European Commission's decision of 10 July 2023 on adequacy of protection (EU-U.S. Data Privacy Framework), and where necessary, on the basis of standard contractual clauses. You can obtain a copy of the safeguards used (or information on where they are available) by writing to info@tsinvest.pl.

At any time, you have the right to access your data and obtain a copy, to rectify, erase, or restrict the processing of your data, and—in the cases provided for in the GDPR (data processed on the basis of consent or a contract, or processed automatically) — to have your data transferred (Articles 15–20 GDPR). You may withdraw your consent at any time—this will not affect the lawfulness of processing based on consent before its withdrawal. Please send your requests to info@tsinvest.pl. You also have the right to lodge a complaint with the President of the Office for Personal Data Protection (uodo.gov.pl).

Right to object (Article 21 GDPR). You have the right at any time to object—on grounds relating to your particular situation—to the processing of your data based on our legitimate interests. If your data is processed for direct marketing purposes, you may object at any time and without giving any reason—in which case we will stop such processing. Please submit your objection to info@tsinvest.pl.

The Service uses cookies (small files stored on your device) in the following categories:

A detailed list of files (names, providers, retention periods) is available in the “Cookie settings” panel in the website footer. There you can also change your consents given in the banner during your first visit at any time. You can also delete and block cookies in your browser settings — blocking strictly necessary cookies may make it difficult to use the website.

We do not make decisions about you based solely on automated processing that produce legal effects or similarly significantly affect you.

We update the Policy when the Service’s tools or regulations change—in particular, before launching new marketing tools, we will inform you about them in this document and in the consent banner. The current version is always available at tsinvest.pl/polityka-prywatnosci, along with the date of the last change.